Thank you for registering with Thorncliffe Greenview Ice Skating Club.

Your registration has been submitted. We will review each registration for accuracy and in the event of an error (i.e. fees or program selected) we will be in contact with you.

Summer 2024 Program Changes & Cancellations Policy:

Please make sure that you are confident about the dates you are selecting before you sign up. Once registered you may not switch your days without approval from the TGISC coaching team.
- 24 hours will be required and is dependent on coach and space availability.
If you notify TGISC that you wish to cancel your package more than 7 days before your first session, you will be refunded.
- A $50 admin fee will be deducted from your refund and the $15 invoice processing fee is nonrefundable.
Notices of cancellation received less than 7 days before your first session will not be refunded or credited to your account.
- Exceptional circumstances due to serious illness or injury may be considered on a case-by-case basis. TGISC reserves the right to withhold the whole or part of any refund to cover administrative costs, processing fees, and Skate Canada fees.
Make up days for summer may be permitted at the discretion of the coaches, however will not be carried over into the regular 2024-2025 season.
The Skate Canada Membership Fee & Invoice Processing fees are non-refundable at any point.

CLICK HERE for Pre-CanSkate and CanSkate Equipment Check List

CLICK HERE for the CANCELLATIONS & REFUND POLICY for the Sept 2024 to June 2025 Skating Season

The 2024-2025 Cancellation and Refund Policy is also stated here below:

Overview

The intent of this policy is to clarify that refunds are only available in the infrequent case of a prolonged and sustained medical issue that completely prevents a skater from skating at all e.g. fractures, concussion, or serious illness. Except as stated in this policy, refunds are not available.

Make-up Days

We do not offer make-up sessions. If a skater misses a registered class/session, they may not skate on a different day to make-up the missed session.

Withdrawals

If you choose to withdraw from your program, this section applies. All refunds below are subject to a $50 admin fee. The Skate Canada membership fee of $58.65 and the invoice processing fees are non-refundable at any point.:

If you withdraw prior to the first day of your program, you will be refunded in full.
Pre-CanSkate, CanSkate, & Intro to Figure Skating:

Withdrawals within 14 days of the start of your program you will be refunded a pro-rated amount based on the number of classes that have passed.
Any withdrawals received after 14 days of the start of your program, no refunds will be provided.

StarSkate (Junior, Preliminary, Intermediate & Senior):

Withdrawals within 14 days of the start of your program, will be refunded a pro-rated amount based on the number of classes that have passed.
Withdrawals between 15 and 30 days of the start of your program, 50% of your program fees will be refunded.
Any withdrawals after 31 days or more of the start of your program, no refunds will be provided.

If you register for multiple sessions and withdraw from one or more, you will be refunded as above. If you received a multi-session discount when you registered, the amount of that discount also will be deducted from your refund.
At the discretion of the coaches, first time Pre-CanSkaters who are not ready for skating lessons can move their registration to the next season. This will only be considered once and only after the 1st skating session.

Any withdrawal requests must be emailed with a minimum of 24 hours notice of the session time of your program’s first day to: registrar@tgiceskatingclub.com.

Allowable refunds based on the above criteria, will go back to the original form of payment.

Refunds for Medical Reasons for StarSkate

Requests for refunds/credits for medical reasons must be submitted to: registrar@tgiceskatingclub.com, and must be accompanied by a medical doctor’s note. The skater must have missed more than 2 consecutive weeks of skating. Refunds will not be considered for skaters who miss only some of the registered sessions or drop-in ice sessions.

If the refund is approved, an administration fee of $50 will be charged. In order to hold your place in the program, a 25% hold back of the refund amount will also be applied. The refund will be calculated as follows: the number of missed sessions multiplied by the cost of the session (accounting for all discounts paid during registration) minus a 25% hold back, plus the $50 administration fee. Missed sessions are calculated from the first missed session until a return to any level of participation in club programs.

In the event of chronic, severe or recurring injuries, TGISC reserves the right to request a physician's return to play approval prior to a refund being issued.

Any outstanding coaching invoices will also be deducted from the refund.

Refunds will be issued in the form of credits, are non-refundable and non-transferable, and must be used by the following season, which may include summer ice.

Refunds for Other Reasons

Refunds for other reasons, may be considered on a case-by-case basis and will be subject to an admin fee of $50. Requests must be made to registrar@tgiceskatingclub.com.

Other Considerations

Please note the following regarding volunteer and bingo commitments:

Volunteer commitment charges may be applied in the case of non-participation.
If you withdraw from a program and have chosen to work bingos to offset your registration fees, it is YOUR responsibility to contact to the TGCA office to inform them.

Questions/ Contact Information

Coaches: coaches@tgiceskatingclub.com

President: president@tgiceskatingclub.com

Registrar: registrar@tgiceskatingclub.com

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